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CUSTOMER
SERVICE -
TAILORED WORKSHOPS |
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Professional
Development and Job Seeking courses available tailored to
your individual requirements
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• Telephone
Techniques
• Cold Calling
• Interview Techniques
• How to get the job?
• Customer Service
• Motivation
• Women returning to Work
• How to transfer your skills (Mature Age)
• Personal Development
• Professional Receptionist
• Conflict Resolution
• Occupational Health & Safety
• Telephone Customer Service Skills |
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This one-day
training is valuable to people working in professional,
commercial and industrial offices with little or no formal
training in Reception work. This training session has been
designed to give confidence and enhance the skills of those
who are in the front line of customer contact or who wish to
pursue a career within this field and therefore responsible
for projecting the company image. |
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Qualification Issued: |
Statement of
Attendance |
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Course Delivery: |
This unit is
taught as a teacher directed course |
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Participants will
experience an informative, balanced (practical and
theoretical) program. They will learn in a supportive
environment, and be challenged to develop their potential by
putting the principles into practice. Each participant will
receive constructive feedback and coaching. For more
information contact our friendly staff or send an email to
enquiries@stonescollege.com.au |
