Employer Survey

 

In order for Stones & Muirden Business College & Training Centre (SMBCTC) to continually improve our services, we appreciate feedback from our clients whose employees undertake our Certificate Courses through a Traineeship. It would be greatly appreciated if you could please take a few minutes to complete this evaluation and click on the 'Submit' button at the bottom so submit your survey. Alternatively, you can click on the 'Printable Printable PDF VersionPDF Version' button and print the survey out, and post it to:

Stones & Muirden Business College & Training Centre

33 Gilbert Place

Adelaide SA 5000

 

 

 

Name of Employer (optional):

 

Contact Details: Name:    Telephone:

 

1.         What type of training delivery & service have you received from SMBCTC regarding your trainee?

            On-the-job training/assessment

            Off-the-job training/assessment service

            Assessment services only

           

2.         Why did you select SMBCTC as your preferred Registered Training Organisation for the delivery of training under the Traineeship Scheme?

             

 

3.         Were you satisfied with the service provided to you by SMBCTC?

            Yes         No

            Please make comment:

           

 

4.        Were you provided with sufficient information on the following:

            The training program (units to be delivered)                                       Yes   No

            Delivery methods (on or off the job or combination of both)            Yes   No

            Role of employer/workplace mentor                                                  Yes   No

            Role and responsibility of SMBCTC                                                       Yes   No

            Were you given flexibility in planning the training and choice of units delivered?    Yes   No

            Did you receive sufficient reporting/feedback                                    Yes   No

 

 

5.         Over the duration of the traineeship do you feel that SMBCTC made sufficient contact with you regarding the progress of your trainee?

            Yes         No

            Please make comment:

           

 

6.         Were able to make contact with the appropriate personnel from SMBCTC when you required assistance?

            Yes       No

            Please make comment:

           

 

7.         Did your Trainee’s studies meet your expectations?

            Yes       No

            If NO, please explain the ways it did not meet your expectations

           

 

8.         Will you continue to use SMBCTC for the delivery of Traineeship studies?

            Yes       No

            If NO, Please make comment:

           

 

9.         Are there any areas of service that you would like to see improved or implemented?

           Yes       No

            If YES, Please make comment:

           

Thank you for your cooperation it is greatly appreciated!