Finance Certificate III in Financial Services (FNS30104)       Course Overview This course is designed to provide participants with a range of financial service skills including maintaining financial records, responding to customer enquiries, sales and service.  In addition, participants study a range of administrative skills in the areas of information technology, communication and occupational health and safety.   Underpinning Skills Equivalent to Year 12 English and Mathematics   Course Length Full-time participants: Up to a maximum of 20 weeks Average contact hours: 24 hours per week   Study Pathways As a graduate of this course, you are eligible to enrol in: Certificate IV in Financial Services Certificate IV in Business Certificate IV in Business Administration   Career Opportunities  Graduates are equipped to undertake roles in a finance department or general office administration roles such as:   ¨        Accounts Clerk ¨        Receptionist ¨        Customer Service Officer ¨        Sales Support ¨        Administrative Assistant ¨        Office Assistant   Course Accreditation All units are accredited and aligned with national competency standards. Full-time students may apply for Youth Allowance, AUSTUDY or ABSTUDY   Course Content The suggested Certificate III in Financial Services program consists of four industry core units, nine elective units, plus an optional one week of work experience.   Core Units Nominal Study Time FNSICIND301B Work in the financial services industry 30 hours FNSICGEN30BA Communicate in the workplace 20 hours FNSICGEN302B Use technology in the workplace 50 hours FNSICGEN304B Apply health and safety practices in the workplace 25 hours    Elective Units Nominal Study Time FNSASIC301B Establish client relationship and analyse needs 50 hours FNSASIC302B Develop, present and negotiate client solutions 50 hours FNSICACC302B Administer financial accounts 30 hours FNSICPRO401B Develop and maintain in-depth knowledge of products and services used by your organisation or sector 40 hours FNSICPRO402B Match financial products to customer needs 40 hours FNSICSAM401B Sell financial products and services 40 hours BSBADM308A Process payroll 20 hours BSBADM309A Process accounts payable and receivable 40 hours BSBADM310A Maintain a general ledger 20 hours   Work Experience 30 hours