Administration/Computing/Finance/Marketing     Certificate IV in Business Administration (BSB40201)   Course Overview This course is designed to provide participants with the knowledge to perform a range of complex administrative skills in the areas of information technology, communication, teamwork and record keeping.   Underpinning Skills Equivalent to Certificate III in Business, or Certificate III in Business Administration plus At least six months of workplace experience is strongly recommended.   Course Length Full-time participants: 20 weeks maximum Average contact hours: 24 hours per week   Study Pathways As a graduate of this course, you are eligible to enrol in: Diploma of Business Diploma of Business Administration Career Opportunities Graduates will gain the skills and knowledge to undertake complex administrative roles such as: Executive Assistant Customer Service Team Leader Course Accreditation All units are accredited and aligned with national competency standards.  Full-time students may apply for Youth Allowance, AUSTUDY or ABSTUDY.   Course Content The suggested Certificate IV in Business Administration program consists of six common units and four specialist units   Common units – (choose six)                                                   Nominal study time BSBFLM404A     Lead work teams                                                           50 hours BSBCMN402A   Develop Work priorities                                                  40 hours BSBCMN403A   Establish business networks                                            40 hours BSBCMN404A   Develop teams and individuals                                     40 hours BSBCMN405A   Analyse and present research information                     40 hours BSBCMN406A   Maintain business technology                                        40 hours BSBCMN407A   Coordinate business resources                                       40 hours BSBCMN409A   Promote products and services                                     40 hours BSBCMN410A   Coordinate implementation of customer service         40 hours BSBCMN411A   Monitor a safe workplace                                              40 hours BSBCMN412A   Promote innovation and change                                  40 hours BSBCMN413A   Implement and monitor environmental policies           40 hours BSBCMN414A   Undertake marketing activities                                      50 hours BSBCMN415A   Manage first aid policy                                                   40 hours BSBCMN416A   Identify risk and apply risk management processes       50 hours BSBCMN417A   Coordinate customer service activities                         30 hours BSBCMN418A   Address customer needs                                                50 hours BSBCMN419A   Manage projects                                                            60 hours BSBCMN420A   Write complex documents                                             50 hours BSBCMN421A   Assist with compliance with OHS and other                  40 hours relevant laws                                                                               Specialist Administration Units                                               Nominal study time Administration Stream BSBADM402A  Produce complex business documents                            60 hours BSBADM405A  Organise meetings                                                           30 hours BSBADM406A  Organise business travel                                                   20 hours BSBADM407A  Administer projects                                                           20 hours   Computing stream BSBADM402A  Produce complex business documents                            60 hours BSBADM403A  Develop and use complex databases                             30 hours BSBADM404A  Develop and use complex spreadsheets                         30 hours BSBADM407A  Administer projects                                                           20 hours   Finance Stream BSBADM402A  Produce complex business documents                            60 hours BSBADM403A  Develop and use complex databases                             30 hours BSBADM404A  Develop and use complex spreadsheets                         30 hours BSBADM408A  Prepare financial reports                                                  40 hours   Marketing Stream BSBMKG401A  Profile the market                                                             30 hours BSBMKG405A  Implement and monitor marketing activities                  40 hours BSBMKG406A  Build client relationships                                                   40 hours BSBMKG407A  Make a presentation                                                        30 hours